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Tag Archives: #Command

Tin Cans and String

WTH? I can’t believe what I just read. The Washington DC Fire Department, located in the heart of federal grant land, cant’ even communicate with other agencies during emergencies. Last month’s deadly Metro subway fire exposed big time problems with ...

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It’s Time To Herd The Cats

“Volunteers bring risk that is hard to manage.” This recent tweet, made by someone with purported emergency management experience, was made in response to my asking the question about several tweets they posted discounting the concept of using volunteers for ...

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Somebody Needs To Own It

Who’s tired of hearing about the ugliness in Ferguson, Missouri? Me, for one.  I’m tired of watching a community commit suicide by Molotov cocktail, while dedicated police officers try to contain the chaos without getting hurt. I’m tired of hearing ...

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FSACK-A New Epidemic of Arrogance

Is there something in the water?  Recent stories of leadership faux pas  by fire chiefs, including allegations of criminal and racial activities are damaging the reputation of their departments and the fire service in general.  Dave Statter’s blog, Statter911 features ...

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There Is No Silver Bullet

I just got back from the Oregon Emergency Medical Services conference in Salem, where I talked about the use of social media for crisis communications. After the three presentations I asked one of the conference coordinators if he had heard ...

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1.5 Hours Is Now 1.5 Days

A videotaped interview of four government employees responsible for handling public information functions after the August 24, 2014 Napa, California earthquake reveals real challenges and inherent conflicts between quickly informing the public, fulfilling incident command responsibilities and ensuring the safety ...

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Thoughts on Crisis Comms Leadership

Preaching about the use of social media tools during crisis is much easier than actually doing it. Especially for smaller agencies with limited staff. But, does that mean it can’t be done? Absolutely not. Because of the recent Ferguson, Missouri ...

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Deafening Silence In Ferguson

Over the past two days I’ve closely followed the civil unrest in the small enclave of Ferguson, Missouri, a small suburb outside of St. Louis. A Ferguson police officer shot and killed a young African American male after some type ...

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My Trip Across The Pond

My wife and I recently celebrated our 30 year wedding anniversary with a trip to Ireland. To say it was an unbelievably fun trip would be an understatement. I won’t bore you with the details, but instead will summarize with ...

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