Have You Seen These

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SMusion Centers

This week’s announcement of the Red Cross and Dell’s collaboration in opening an innovative digital operations center is a giant step forward in incorporating social media efforts in crisis response.  The Red Cross has been a thought leader and champion ...

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Driving To Abilene

The other night an impromptu Twitter chat erupted among a few of us #SMEM stalwarts.  The subject; credentialing social media volunteers who assist during disasters.  Conventional emergency management practice requires people register with their local emergency management (EM) agency before ...

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Over 50 miles away with a slide tray

This week I flew to Washington D.C. along with three fellow thought leaders in the use of social media for emergency management/response.  Brian Humphrey, Lead PIO for LAFD, Mark Basnight, PIO for Charlotte, North Carolina FD, and Denis Gusty, DHS ...

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Facebook Time Suck

OK, I’m ‘fessin up. I’ve neglected my blog for a couple of weeks. The weather finally turned nice up here in the Pacific Northwest after an unseasonably cold and dreary spring and early summer, and I’ve taken the opportunity to ...

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Social Media Day-Really?

I woke up June 30 to find out that I apparently missed the memo on a new holiday –Social Media Day. I wasn’t the only one either.  Apparently, Pete Cashmore, the wildly successful founder of Mashable, a phenomenal internet news ...

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Delta “Duhhoooo”!

I don’t know Rachael R., but she had her hands full last week. On June 7, two soldiers returning from overseas deployment posted a video about their encounter with Delta Air Lines customer service and having to pay additional baggage ...

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“Preach on Chief!”

“You’re too late”….. a bad news phrase that signals you missed getting the last of a great deal, or worse – you arrived after someone you loved has passed away.  But, my mentor and friend Gerald Baron uses the term ...

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Disaster Creepers wanted

The raid on Osama bin Laden’s crib last week was not only an epic accomplishment for our country (and Obama’s approval ratings), it  likely seemed even more epic for one of his neighbors, @ReallyVirtual.  This poor guy was minding his ...

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No Gizmos Required

Late last week the tweets started coming in about the tornado outbreak in the South. Weather geeks (including me) had earlier noted conditions were ripe for a significant outbreak. But, boy was I surprised by how bad it was. It ...

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