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Thoughts on Crisis Comms Leadership

Preaching about the use of social media tools during crisis is much easier than actually doing it. Especially for smaller agencies with limited staff. But, does that mean it can’t be done? Absolutely not. Because of the recent Ferguson, Missouri ...

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My Trip Across The Pond

My wife and I recently celebrated our 30 year wedding anniversary with a trip to Ireland. To say it was an unbelievably fun trip would be an understatement. I won’t bore you with the details, but instead will summarize with ...

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SMACSS Strikes Again Y’all

Dave Statter once again highlights the idiocy of a firefighter who thinks his social media posts are benign and private commentary on their lives. Gimme a break! Here is the latest victim of SMACSS (Social Media Assisted Career Suicide Syndrome), ...

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Get Emotional

San Marcos fire tweet 2

As I watched twitter feeds on the fast moving fires in the San Diego complex late last week I was impressed with the use of Twitter by the City of San Marcos, one of the fire areas appearing to have ...

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Bundy and Sterling Are Toast

Clive Bundy is toast. The Nevada rancher who for years has been fighting the feds over grazing rights on public land finally showed his true colors when he spouted off his views about the African-American race in a New York ...

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The View From The Cheap Seat

Events unfolding about 60 miles south of me are mind blowing. Mid Saturday morning a hillside fell. A cubic mile of dirt rock and trees rolled like a freight train through a rural neighborhood in the enclave of Oso, in ...

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Donuts And Card Games

By now, most everyone has heard of the Chula Vista, California firefighter handcuffed and detained by a California Highway Patrol officer while working at a freeway vehicle collision.  Unfortunately for the officer, a news camera crew filmed the arrest, resulting ...

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And That’s The Way It Is

I recently sat in on a business webinar on crisis communications. The word “control” was used a lot. The presenters, experienced and well spoken media professionals, accurately described the light speed evolution of how news is being reported, driven by ...

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Never Be Comfortable

Social Media Assisted Career Suicide, a term coined by my friend Dave Statter, struck again yesterday.  A PR executive getting ready for a long flight to Africa tweeted; “Going to Africa. Hope I don’t get AIDS. Just kidding. I’m white!” ...

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Hey LAFD, IT’s Not A Vacation!

I’m sitting in a Houston airport waiting for my flight and my Twitter and Facebook feeds blow up with news the Los Angeles Fire Department social media sites had been shut down due to patient privacy concerns.  “Nah, that can’t ...

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