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Syncing Command and Collaboration

Commander or collaborator? In the realm of managing emergency incidents both functions have to happen to make emergency incidents safely go away. Yet, we always assign an “incident commander”, someone responsible – organizationally and legally – for the emergency response. ...

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Mike Tyson Is Right

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“Everyone has a plan until they get punched in the mouth.” – Mike Tyson. I saw this quote while scanning an excellent article in the Harvard Business Journal about the changing dynamics of business command and control, often referred to ...

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Get Going

Government agencies don’t hold a candle to big companies selling products. Case in point, this article. Today, large corporations are spending millions on social media advertising strategies. But, with this expenditure comes a price…time. As the article notes, it can ...

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Is It Time for SMindshield Surveys?

Southern California received another wakeup call last week, albeit a minor one, when the La Hambra earthquake rattled the LA basin. Immediately thereafter, the LAFD implemented their earthquake protocol, and began touring their first in areas via pre-designated routes to ...

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The Buck Stops With Them

The response to the tragic Oso Mudslide continues, and rescue efforts are transitioning to recovery.  Continued heavy rains are only making the situation worse for the search and recovery teams post holing in the dangerous muck. It has now clear ...

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It’s Time For DEVO

By now most folks have heard of unmanned aerial vehicle (UAV) technology, commonly called “drones”, and their military use in hunting down Middle East terrorists and tracking cross-border drug smugglers.  More recently, Amazon, Netflix and other mail order companies began ...

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Where’s Waldo?

You are the captain of Engine 3, assigned as a RIT crew standing by a rip snortin’ house fire.  You and your team were initially disappointed to hear the IC’s assignment, knowing full well you would have been first- in ...

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Hey LAFD, IT’s Not A Vacation!

I’m sitting in a Houston airport waiting for my flight and my Twitter and Facebook feeds blow up with news the Los Angeles Fire Department social media sites had been shut down due to patient privacy concerns.  “Nah, that can’t ...

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