Have You Seen These

About chiefb2

Retired fire chief,Type 3 AHIMT IC, PIO. Current industrial services safety professional, social media emergency management disciple (no, I'm not a "guru"). Crisis communications consultant. Dad with an open wallet.
  • Excellent piece as always Bill … social convergence brings new imperatives to incident response. Crowdsourcing means that organizations must have the ability to conduct operational social listening as soon as something happens … not an easy task … but one that can be planned for.

    Also, as important at is it to “show the flag” and send out rigs on pre-designated routes … it’s equally as important to “show the flag” online and engage quickly on social networks to become the beacon of useful and trusted info, debunk rumours and just plain reassure folks.